Reservations
E-mails, Faxes and Phone enquiries will not be accepted as bookings. Request forms must be forwarded to aussie gateways with a minimum of 14 days notice. Forms must be complete in full and your signature is required stating that you fully understand the Terms & Conditions. Each form is for every 2 nights booked, unless taking up a Special Offer then only one form is required. Incomplete and unsigned forms will be returned back to the sender. Should your booking request be unsuccessful our office will re-issue you with re-booking forms.
Confirmation
You can expect a confirmation or rebooking form to be mailed out within 5 to 7 working days. Please note that your requested Hotel / Property will only confirm the dates requested if your credit card details have been forwarded to them by our booking office. Please ensure that you complete this section of your reservation request form. Bookings that are made without credit card details will be deemed Tentative and will not be guaranteed by the Hotels / Property until they receive the required deposit. You must submit your credit card details to the property no later than 48 hours after receiving your confirmation from our office failing to do this may render the booking void.
Cancellations
Receive 2 nights consecutive accommodation FREE, based on twin share accommodation and the purchase of breakfast and dinner per person each day of your stay at the nominated spend levels of your chosen hotel. (Please note that these are spend levels and not inflated meal prices)
Availability
Availability during public & school holidays and special events are STRICTLY LIMITED. All offers are subject to availability. Offers and prices are subject to change without notice. All hotels are subject to change without notice due to possible management restructuring from time to time.